Sample finding: The number of firms subscribing to Office 365 is increasing 20% a year.
By Randolph P. Johnston and Leslie Garrett
The Accounting Firm Operations and Technology Survey
We are seeing a high level of dissatisfaction among most firms with their software, and more firms have been changing software in the last three years than all of the switching we have seen in the previous three decades combined.
MORE FROM THE SURVEY: Operating System Updates Cause Headaches | Accounting Firms Add New Service Lines | Why Every CPA Firm Is a Tech Company at Heart
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We are concerned that many firms are signing long-term contracts for desktop solutions at the same time that some software is migrating to being hosted online.
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