16 Traits of the Best Tax Clients

Green cast iron sign with white 16 painted on it

Subscriber Frank Kistner adds No. 17: Clients who remove staples from source documents (because they can damage your scanner/copier).

By Ed Mendlowitz
Tax Season Opportunity Guide

Clients are our customers who pay our salaries and present us with stimulating opportunities allowing us to grow.

MORE: Eight Ways to Charm a Client | Plug Small Leaks Before They Become Big Floods | You’re Only as Good as Your Last Screw-Up | Four Issues with ‘Quick’ Tax Questions | When to Pick Up the Phone This Tax Season | These Five Procedures Will Simplify Your Tax Season | 11 Steps to Better Client Tax Instructions
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There is no such thing as a bad or nuisance client – although there are clients who sometimes do bad or nuisance things.
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Giving Clients the Best You’ve Got

What it looks like in black and white.

By Ed Mendlowitz
Call Me Before You Do Anything: The Art of Accounting

We all use the cliché that we give the clients the best we got, but what does it really mean?

MORE: How to Become a Specialist | Making Sure the Son Got Proper Credit | 10 More Reasons CPAs Quit Public Accounting | Preparing for the Worst (Thanks to My Wife) | Why Accountants Quit | When CPAs Leave to Work for a Client | Readers Rip: ‘She Wanted Her Shoebox Back’ | How Bickering Can Ruin a Family Business
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I’ve written about value-added services and efforts we can do on behalf of our clients, but here is a different approach I have used.
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Why MAP Programs Are Essential

CPE isn’t the only reason to attend a program.

By Ed Mendlowitz
Call Me Before You Do Anything: The Art of Accounting

I attend Management of Accounting Practice (MAP) CPE programs. In many instances these do not qualify toward the mandatory CPE requirements. Who cares?

MORE: How to Become a Specialist | Secrets in Specialties | Making Sure the Son Got Proper Credit | Yes, Shirt Logos Can Matter | 10 More Reasons CPAs Quit Public Accounting | Family Trees of Clients
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I go because I want to make more money, work more effectively, service clients better, excite and retain staff, and have more fun doing what I love to do and have to do anyway.
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Eight Ways to Charm a Client

We get measured on the small things – the good and the bad.

By Ed Mendlowitz
Tax Season Opportunity Guide

Clients are our customers. They pay our salary and enable us to make good livings.

MORE: Thorough Vs. Sloppy: Is Everyone on the Same Page? | Four Issues with ‘Quick’ Tax Questions | 11 Steps to Better Client Tax Instructions
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Do what you can to accommodate them and make them feel important – as important as they believe they are. READ MORE →

Prepping for Tax Season: Plug Small Leaks Before They Become Big Floods

Tiny businessman standing on dripping faucet5 key points to keep in mind.

By Ed Mendlowitz
Tax Season Opportunity Guide

Some people are micromanagers and anal with details. Others are big-picture managers, letting details take care of themselves. Neither is completely effective and both disciplines need to be balanced.

MORE: Thorough Vs. Sloppy: Is Everyone on the Same Page? | Four Issues with ‘Quick’ Tax Questions | When to Pick Up the Phone This Tax Season | These Five Procedures Will Simplify Your Tax Season | 11 Steps to Better Client Tax Instructions | Get Your Team Ready for Tax Season | 12 Ways to Squeeze Fun into Tax Season | 6 Ways to Get Paid Faster in Tax Season
GoProCPA.comExclusively for PRO Members. Log in here or upgrade to PRO today.

There is a time for details and a time for big-picture thinking. When setting up procedures and processes it is essential that all details be considered and planned for.  READ MORE →