OUTLOOK & ANALYSIS

The IRS in 2026: Quiet Backlogs, Harder Fixes, and Late Guidance

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Less capacity, more obligation.

By CPA Trendlines Research

Identity theft is becoming one of the biggest time drains for tax professionals this filing season, and the IRS may be less equipped than ever to handle it.

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MORE BUSY SEASON BAROMETER | MORE OUTLOOK 2026

According to the IRS Advisory Council—the body representing tax professionals—identity-theft refund cases now take nearly two years to resolve, as staffing cuts and system limits slow IRS response.

But identity theft is only one of a long list of problems that can only get worse this year. Tax professionals are bracing for prolonged client disputes and frustrating follow-ups with an understaffed, ill-equipped IRS.

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Busy Season 2026: The Year CAS Firms Seize the Lead

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Why is the busy season better for CAS accountants?

CAS Comparison: At firms where CAS is the leading fee-generator, CAS accountants are handling half the book (left) and collecting 10 times the fees (right).

By CPA Trendlines Research

With busy season 2026, accountants specializing in client accounting services are reaping the benefits of a year’s worth of hard work, in a smoother path to April 15, more compliant clients, and higher fees, according to the CPA Trendlines Busy Season Barometer.

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MORE BUSY SEASON BAROMETER | MORE CAS | MORE OUTLOOK 2026

The Busy Season Barometer marks the 2026 tax season as the breakthrough moment when CAS crosses from merely an aspirational experiment to a routine part of the service mix for small and midsize firms.

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Top Tech Trends for Tax Season 2026

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Holding Steady, Tuning Workflow, and Testing AI.

Tech plans: 43% of accountants say they’ll be working with new or upgraded versions of practice management & workflow apps, followed by 25% with tax prep packages.

By CPA Trendlines Research

With the 2026 filing season approaching, most accounting firms are not racing to rip and replace their technology stacks. Instead, they are making selective adjustments, tightening workflows, and cautiously experimenting with artificial intelligence — all while keeping a close eye on staffing limits, client behavior, and return on investment.

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MORE TAX, PRICING,  PAY, HIRING, and THE 2026 OUTLOOK

That restrained approach comes through clearly in CPA Trendlines’ Busy Season Barometer, which shows a profession that is less focused on transformation than on execution. The dominant theme across survey waves is not disruption, but discipline.

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Profit Squeeze: Billing Rates Rebound, but Staff Costs Are Rising Faster

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Accountants show renewed pricing power as rates gain 5.7%.

Mind the gap: CPA firms are raising billing rates at about a 6% rate, not quite enough to match the rising costs of staff.

By CPA Trendlines

CPA firms are raising prices again as they enter 2026, even as hiring remains weak and wage pressures show little sign of easing. The combination is tightening margins across the profession.

MORE Outlook 2026, Pay, Hiring, Pricing

A CPA Trendlines analysis of new pricing data shows that billing rates for core CPA firm services are rebounding sharply, reversing an earlier soft patch and vaulting fees to near record highs. At the same time, employment growth across accounting firms has stalled, while wage growth remains elevated, underscoring the growing imbalance between pricing power and labor costs.

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Busy Season 2026: Firms Look to Pricing for Growth

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Revenues and client rosters outpace profit gains as firms battle cost pressures.

On the front lines (clockwise from left): Clockwise from left: Hall, Langworthy, Lenz, Kwiecinski, Dickerson

By CPA Trendlines

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CPA firms heading into the 2026 tax season expect revenue gains driven primarily by higher prices, not by adding clients, even as a majority anticipate another heavy extension season.

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MORE TAX, PRICING, and THE 2026 OUTLOOK

According to the CPA Trendlines Busy Season Barometer, about 6 in 10 firms expect total revenue to increase this year, while roughly one-third expect revenue to hold steady. Profit expectations trail revenue slightly, a pattern that points to continued cost pressure even as clients and would-be clients clamor for more, and more high-end, services

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