Build Reputation through Credentials, Testimonials
Plus how to craft your biography.
By Sandi Leyva
solo
Partnering: Referrals on Steroids
4 ways to spread the word.
By Sandi Leyva
3 More Kinds of Referrals
ALSO: 6 things that might be wrong when referrals slow.
By Sandi Leyva
5 Ways to Get More Referrals
Do your clients even know you WANT them to share your name?
By Sandi Leyva
Measure Client Retention … Against Yourself
Learn where you stand in 8 simple steps.
By Sandi Leyva
Turn to the ABCs for Client Feedback
And remember the 80-20 rule.
By Sandi Leyva
How to Use Client Feedback for Service Innovation
What will you do if some of it is negative?
By Sandi Leyva
