Four Reasons to Fire a Client Today

924215_crazy_lady.jpgTurn problems into profits.

by Rick Telberg

Every business has problem clients, but not everyone subscribes to the “customer is always right” philosophy. In fact, some businesses will actually fire such clients and report being happier and more successful for it.

CPA firms are often told to be strategic in prospecting for and selecting clients to help dodge such dysfunctional relationships-even when money is tight and all clients look like a gem. That’s easier said than done, of course. READ MORE →

H&R Block Gets Mojo for Web 2.0 Marketing

H&R Block is testing the waters of Web 2.0 social media with:

  • a set of YouTube videos
  • a Facebook page
  • columns on eHarmony’s advice site
  • Digits, a new site, and
  • a presence on Twitter.
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    READ MORE →