Service, Satisfaction and Expectations
CPA Trendlines Research by Bay Street Group LLC
Get the answers from hundreds of other CPAs and firms on:
- How firms track client satisfaction
- Measuring how clients rank – A, B, C, or D
- The best client acceptance proceesses
- When and how to “fire” a client
- The smartest client management systems
Plus:
- Why clients leave
- What prospects look for in a new CPA firm
- Who are the real decision-makers and influencers
- New marketing strategies that work
START HERE: Join the survey here; get the results.