Firm of the future will shift focus from what it does to what the client wants.
Edi Osborne of MentorPlus is on a mission, a mission to transform the profession one firm at a time to a client-centric business model. Here she describes how that fits into her vision of the so-called firm of the future.
More Edi Osborne here:
- Client Service Ideas? It’s in the Doing.
- Take the Passionate Accountant Quiz
- The Big Mistake CPAs Make in Client Service