Plus 4 questions as you shift from number cruncher to advisor.
By Jody Padar
The Radical CPA
Aside from creating a new way to do compensation and work, the “New Firm” model brings upon a whole new level of transparency for both the customers you work with and your employees.
MORE ON RADICALISM: 4 Questions Radical Firms Must Face | Being Radical Is All About Your Customer | Being Radical Starts with Being the Change | Why Start Being Radical Now? | Going Radical: The 4 Tenets of a ‘New Firm’ | Why Should CPAs Be Radical? | The Roots of ‘Radical’ CPAs | The First 3 Questions I Should Have Asked Before Starting My Own Practice
- Data is changed in real time. No longer can you say that you never got that fax or email.
- More clarity in communication and expectations is required.
- What you communicate and how you deliver these communications will materially change, which calls for better monitoring of how team members communicate as well.
- Communication tools will vary. Are you using email, phone, videoconference, in-person, text or Facebook?
- How will you feel about your employees having transparent communications with firm customers and, more important, how is all this communication shared internally?