BONUS CHECKLIST: Case study and 5 questions on how well you do.
By Martin Bissett
Passport to Partnership
The Passport to Partnership study collated a number of responses in a conversational style. Several examples really stood out as the first steps in effective communication:
Would we put this person in front of a client?
Meaning: The clients are our source of income; we don’t jeopardize that for anything. If we think that this person will do anything less than consolidate the perception of the firm and its people in the eyes of the client, we’ll keep them back in the office.
MORE ON THE PASSPORT TO PARTNERSHIP: Communication: It’s Not About You | The 4 Winning Communications Habits of Top Accountants | What Communication Really Means for Partners | Gauge Firm Culture to Move Toward Partner | What Culture Really Means for Partners | 12 Ways to Determine Your Competence | What Competence Really Means for Partners | Passport to Partnership: New Research Shows Wide Gap between Partners and Partners-To-Be
How does this person deal with those in support roles?
Meaning: Let’s never forget where we came from or labor under the misguided belief that because someone has less authority in the firm or a lower pay grade, they are somehow inferior to you.