Everyone likes the idea that “I” will hold “me” accountable. But few like the idea of “anyone else” holding “them” accountable.
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So, once the decision has been made to implement systemic changes to hold partners accountable to specific performance expectations rather than just relying on everyone to put in a self-proclaimed “good day’s work,” the next battleground is determining who will be holding whom accountable. The discussion always shifts to “let’s have a group of people, like a compensation committee, hold us accountable.”