SURVEY: Security, Updates Top Tech Annoyances

Trend Watch: Security awareness increased notably and change management continues to be an issue.

 

Q: What are the biggest technology issues or annoyances with your
firm? (Select three.)

 

Chart of survey results

Survey answers
Source: Accounting Firm Operations and Technology Survey

Other answers:

  • Backups, extreme cost of cloud hosting
  • Ease of use, lack of intuitive design
  • Effective communication
  • Frequent cosmetic changes to SAS applications – QBO
  • Getting all data backed up to the cloud
  • Hardware/software performance, slow processing issues
  • Having time to learn all capabilities of the technology
  • Merger issues
  • Required to change Windows operating systems
  • Setting them up and importing the data then maintaining. Takes too much time.
  • Slow computers/network
  • Technology companies only care about selling product and training and take little time to really understand our firm and needs.
  • Unsure
  • User support
  • Web portal integration w/UT and ease of use for clients

More Accounting Firm Operations and Technology Survey: Tax in the Cloud Gaining Favor | Tablet Use Remains Low | Remote Access Use Sliding Down | Cloud Usage Still Spotty | Email Hosting Done Outside Office | Mergers on the Mind | Hidden Risks in Document Retention Practices | Accountants Shaky on Email Archive Policies | How Savvy CPAs Use the AFOT Survey to Make Smarter Business Decisions | Keep Pace First, Change Will Come (Like It or Not) | You’re Not Tech-Savvy If You’re Not Cyber-Safe, Too | Lions and Tigers and Blockchain and Bots, Oh My!
GoProCPA.comExclusively for PRO Members. Log in here or upgrade to PRO today.