How to Hire and Manage Great Admin Staff

3 key points to remember.

You can divide staff into four categories: administrative, entry-level preparer, advanced preparer and manager.

MORE: The Right Way to Assign Staff Projects | Some Uncommon Advice on Hiring Full-Time Staff | What Goes Into a Client Project? | Value Pricers Ignore Half the Pricing Puzzle
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I’m tempted to state that administrative employees are the most important people in your firm. I won’t go quite that far, but your administrative staff are every bit the face of your firm that you are.

Posted on June 5, 2019

Frank Stitely

About the Author

Frank Stitely, CPA, CVA, is the managing member of Stitely & Karstetter CPAs in Chantilly, Va., and leader of Clarity Practice Management – Sign up for the next free demo here.

He is the author of The Relentless CPA,
available exclusively from CPA Trendlines here.

He graduated Summa Cum Laude from Clarion University and received the Elijah Watt Sells certificate in recognition of his performance on the CPA exam. His professional affiliations include The American Institute of Certified Public Accountants, Virginia Society of Certified Public Accountants, President of the Association of Professional Accounting Software Consultants, Member of the Sage Software Small Business Certified Consultants' Steering Committee, Member of the National Association of Certified Valuation Analysts, Chair of the Audit Committee on the Board of Directors for Christian Relief Services, Maryland Society of Accountants, and the National Society of Tax Professionals.

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