Smart Trust in the Workplace

SUMMER READING: Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World

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By Steven E. Sacks

There are some ideals that never go out of style; they simply stand the test and challenges of time, enduring through disruptions caused by innovation, changes in public policy, globalization and a changing workforce.

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One of these ideals is trust. It can be a double-edged sword, however.

If restraints are placed on trust we cannot grow as a society. On the other hand, if we engage in blind trust, then we end up with the governments we disdain and bad corporate behavior we experienced in the early 2000s (e.g., Enron, WorldCom, Global Crossing).

There has to be a smart balance struck; something referred to as smart trust. This concept is found in the Stephen M.R. Covey and Greg Link book, “Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World.”