By Steven E. Sacks
You are in a boardroom or a staff meeting room. The managing partner, his or her second in command, or someone else in charge has offered employees the opportunity to suggest or share an idea.
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Did you ever hear someone express what you thought was a ridiculous idea, which was followed by the sound of crickets? Furtive glances all around. Breaths held. No physical movements to suggest any type of reaction. Heads remain down, and note-taking was actually mindless doodling.
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