By Steven E. Sacks
The NEW Fundamentals
You have probably heard the aphorism, “God gave you two ears and one mouth, so you should be listening twice as much as speaking.”
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It, therefore, stands to reason that if you intend to listen, you should know how to manage a conversation. One of the quickest ways to create an obstacle to a two-way conversation is beginning a sentence with words that will elicit only a “yes,” “no” or “I don’t know.”
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