Take That Extra Breath with Email

Man staring at computer screen in shockA quick reply isn’t always the best move.

By Steven E. Sacks
The NEW Fundamentals

Email has proven through the years to be a convenient and efficient communication tool in business and in personal life.

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But it can also create misunderstandings, conflict avoidance, a desire for immediate gratification (aka rapid response), and a way to defer answering a question, taking action, and avoiding commitments.