How Engaged Are Your Employees?

Blue pencil on survey formYou might not like surveys, but you might need one.

By Steven E. Sacks

While the consideration of succession planning has taken up a lot of airtime in recent years, there is something even more important to consider and that is how to attract and retain talent.

MORE: Performance Reviews: No Need to Pull Teeth | Have You Gauged Your Staff’s Enthusiasm? | Why Knowledge Maintenance Is Key | Retention Starts with the Hiring Interview | The New Way to Handle Exit Interviews
GoProCPA.comExclusively for PRO Members. Log in here or upgrade to PRO today.

Questions most often asked by a CPA firm managing partner when someone leaves:

  • Did we see this coming?
  • Did he/she express any dissatisfaction?
  • Do you know if it was a money or promotion issue?
  • Was there something we could have done to head this off?