Have You Gauged Your Staff’s Enthusiasm?

You should be eager for this feedback, not dreading it.

By Steven E. Sacks

Have you ever conducted a job satisfaction survey of your firm’s staff?

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Every so often you should conduct a survey that asks anything ranging from clarity of purpose and level of commitment to flexibility and advancement. It costs nothing to do but will yield important anecdotal data to be addressed by senior leadership. You may find that staff wants more input on developing business or increased exposure to clients and customers.