The New Way to Handle Exit Interviews

Woman and man shaking handsKeep the door open and don’t burn bridges.

By Steven E. Sacks
The NEW Fundamentals: Practical Guidance for Today’s Accounting Firms

A more mobile workforce should make accounting firms think seriously about how effectively they handle staff departures.

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In fact, the whole process of recruitment and retention needs careful evaluation so the same mistakes are not repeatedly made. Otherwise, firms engage in the act of insanity, the definition of such usually attributed to Albert Einstein is “doing the same thing over and over again and expecting different results.”