We know you’re shocked.
By CPA Trendlines Research
Here’s an idea: IRS Concierge Service.
Don’t laugh! It’s at thing. Well … almost a thing. It’s a proposal for a thing, a thing that could happen.
MORE: IRS Has Recruiting Problems, Too | Team Expectations: A Checklist for Busy Season | You’re Not JUST Taxes | The Happier, Saner, Richer Tax Firm | SURVEY: A Glint of Optimism for 2021 | PPP Traps: 1 in 5 Accountants Report Shady Dealings
Exclusively for PRO Members. Log in here or upgrade to PRO today.
The notion was born of the Taxpayer First Act of 2019. The TFA requires the IRS to create a comprehensive customer service strategy and present it to Congress for approval. Part of the current proposal is for a “concierge service” for taxpayers. In this context, “concierge” means “a seamless journey.”
TO READ THE FULL ARTICLE
