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Six More Ways to Fix the IRS

They’ll take some time, but not much money or technowizardry.

By CPA Trendlines

When National Tax Advocate Erin M. Collins sat down before the House Subcommittee on Government Operations this April for hearings titled “IRS: Is It Ready?” she spoke Truth to Power.

She told Power that the IRS is truly in big trouble.

  • Its backlog of unprocessed returns and unanswered mail is unprecedented in the history of the United States.
  • Last year its agents answered only 11% of incoming phone calls.
  • Its “Where’s My Refund?” and “Where’s My Amended Return?” online tools often failed to answer either question.

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She also told Power an embarrassing truth: there are solutions. They just have to be enacted.

But there’s one other truth: The solutions cost money.