By Ed Mendlowitz
Managing an Accounting Practice, The Complete 2-Volume Set: 202 Questions and Answers:
Q: I try to respond quickly to my clients’ calls and emails, but now they even call me at home. What can I do about this?
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A: You told me you have an office and also give your clients your cell number to use. You also told me that you carry a smartphone and told your clients you prefer emails and can respond quicker to them. You also told me you get many compliments on your responsiveness.