IRS Sets Milestones for Radically New Service

Calendar pages turningWhat’s promised between now and the end of 2027.

By CPA Trendlines Research

Funded with $80 billion in new appropriations, the IRS has laid out detailed plans for overhauling the service with better customer service, more online options and a modernized information technology system.

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It’s an ambitious – and necessary and long overdue – plan. Can the IRS pull it off?

We’ll know they can do it if they manage to hit the milestones they’ve set for the next few years. If they do, the United States may be on the road to a just and user-friendly system of tax collection.