How to Deal with Underperforming Partners

man preparing to fly paper airplane at office deskMake sure the firm isn’t part of the problem.

By August J. Aquila
What Makes a Great Partnership

I’ve been dealing with underperforming or dysfunctional partners for a quarter of a century. While the underperformers and dysfunctional ones haven’t changed much in that time, the way firms are dealing with them certainly has.

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The so-called white gloves in the accounting profession came off many years ago when dealing with competitors. They are now off when dealing with these two types of partners. In addition, modern technology of time and billing software can and does generate every conceivable productivity report. Partners are ranked from top to bottom in terms of billable hours, dollars collected, new business developed, collections, etc. There is no place for these partners to hide.