Give the Recognition Your Staff Needs

five people applauding in business setting, recognizing coworker

Fifteen common ways that firms do it.

By Marc Rosenberg
CPA Firm Staff: Managing Your #1 Asset

“I could live two months on one compliment alone.” – Mark Twain

Suppose you ask staff (or partners, for that matter), “How important is it for the firm or your boss to recognize your accomplishments and efforts?” A knee-jerk response may be this: “It’s nice but not that important. I’m self-motivated and don’t need others to tell me when I do something good.”

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We usually regard these responses as somewhat defensive because everyone wants recognition. It’s a fundamental human need.