Move to Advisory and Assurance with Relevance

Relevance protects you from technological obsolescence.

By Alan Anderson, CPA
Transforming Audit for the Future

The days of delivering an audit report months after year-end are numbered. How relevant is an audit report when it’s months after the fact? Even when we move to continuous audit – which will happen sooner than you think – it will still be historical information. But what will make it more relevant is that it will be delivered more timely, even if we don’t change much about how we perform the audit.

MORE: How ‘Business Expert CPAs’ Get Their Own Business Wrong | Say Adios to Audit Fee Pressure | Eight Items to Cover in the Audit Exit to Deepen Client Relationships and Prove Value | Know Your Three Audit W’s | Planning Lays the Foundation of Audit Relevance | How Do We Drive Relevance in Audit? | Before the Audit: More Than Just Planning | Are You Correctly Identifying the Relevance Intersection? | Lack of Relevance Drives Audit Commoditization | Five Crucial Attributes for Successful Audit Leadership | Traditional Audits Don’t Deserve Premium Billing | Four Basic Understandings Every Auditor Must Master
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If you’re taking the time to understand the workings of the business, how that business works in relation to the industry, and how it serves its customers, you’re on the path to providing true relevance. That’s how you move into advisory and assurance. If you provide that baseline level of relevance and then build more real-time techniques and tools, you can expand on that knowledge base of the industry and the operating environment. Then you can give your clients even more advice and suggestions for what they do.

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How ‘Business Expert CPAs’ Get Their Own Business Wrong

Only a small percentage of audit leaders understand businessmindedness’s inward and outward components.

By Alan Anderson, CPA
Transforming Audit for the Future

I talk to leaders of firms all around the country who think that if they get their fee realization right, that’s a sign that they’ve got great business minds. They ask me what the market fee realization is, so I tell them that’s a miserable measure.

MORE: Say Adios to Audit Fee Pressure | Eight Items to Cover in the Audit Exit to Deepen Client Relationships and Prove Value | Know Your Three Audit W’s | Planning Lays the Foundation of Audit Relevance | How Do We Drive Relevance in Audit? | Before the Audit: More Than Just Planning | Are You Correctly Identifying the Relevance Intersection? | Lack of Relevance Drives Audit Commoditization | Five Crucial Attributes for Successful Audit Leadership | Traditional Audits Don’t Deserve Premium Billing | Four Basic Understandings Every Auditor Must Master
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There is no perfect fee realization. As extreme examples, I’ve worked with firms with 10 percent and 200 percent fee realizations. Which is better? Neither. The firm with a 10 percent fee realization bills at $5,000 per hour, while the other bills at $20 an hour.

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Say Adios to Audit Fee Pressure

What client goes out for an audit proposal when their auditor provides relevant advice and useful suggestions?  

By Alan Anderson, CPA
Transforming Audit for the Future

Your client likely engaged your firm for an audit because they need an audit. But what is it that they want? They don’t want a stack of paper delivered months after year-end. Like anyone else, they focus on “What’s In It For Me?” or WIIFM.

MORE: Use Eight Audit Exit Items to Deepen Client Relationships | Exceptional Audit Client Service Demands Effective Communication | Deliver More Audit Value by Getting Out of the Conference Room | Know Your Three Audit W’s | Planning Lays the Foundation of Audit Relevance | How Do We Drive Relevance in Audit? | Before the Audit: More Than Just Planning | Are You Correctly Identifying the Relevance Intersection? | Lack of Relevance Drives Audit Commoditization | Five Crucial Attributes for Successful Audit Leadership | Traditional Audits Don’t Deserve Premium Billing
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They want relevant ideas that will help them improve their businesses. They want to learn from you about your experience with others in their industry or in a similar situation. They want a relationship with you to talk about their business in plain English. They want someone who can explain the accounting standards and how they impact how they report their results.

Remember our definition of relevance:

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Use Eight Audit Exit Items to Deepen Client Relationships

Developing a deep understanding of an industry is a surefire way to make your audits more relevant.

By Alan Anderson, CPA
Transforming Audit for the Future

Making the audit relevant doesn’t stop when the audit report is signed. To demonstrate your value and stand out from the competition, deepen the relationship with the client.

MORE: Exceptional Audit Client Service Demands Effective Communication | Deliver More Audit Value by Getting Out of the Conference Room | Six Essential Elements in Audit Planning | Before the Audit: More Than Just Planning | Five Crucial Attributes for Successful Audit Leadership | Put the Ethics Code to Work for Your Clients and Your Firm | Is Audit in Crisis Because of Definitions?
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Far too often, the exit conference is a wasted opportunity to demonstrate the relevance of the audit. That’s why I recommend that a standard PowerPoint presentation be used to discuss the audit. This will include the required communications and ideas for business improvement and will be designed to facilitate open-ended, two-way communication. Here’s a basic outline of the information to be covered:

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Exceptional Audit Client Service Demands Effective Communication

Drop the devices and go talk with clients.

By Alan Anderson, CPA
Transforming Audit for the Future

Most firms have guidelines for turnaround time and response times but stop there when it comes to delivering excellent customer service. Does your firm have a definition of what superior client service might mean in an audit?

MORE: Deliver More Audit Value by Getting Out of the Conference Room | Know Your Three Audit W’s | Planning Lays the Foundation of Audit Relevance | Are You Correctly Identifying the Relevance Intersection? | Traditional Audits Don’t Deserve Premium Billing | Turning Audit & Accounting into Assurance & Advisory | Stop Sending the Wrong Message to Audit Teams
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Remember that relevance is the intersection of what your client wants, what you think is important and what the stakeholders need. Providing superior client service is definitely contained within that intersection.

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