Titles Can Make People Happier

But some people will never be happy enough.

By Ed Mendlowitz
The CPA Trendlines Practice Doctor

QUESTION: My top staff person wants a better title than manager, or senior manager. Any suggestions?

MORE: Help! Key Staffer Refuses to Supervise People | 44 Key Attributes for Assessing Staffers | Make CPE Worth Your While | What To Do with a Lousy Client? | But I AM Managing! | How to Run a Practice in 90 Pages | How Improv Can Help Accountants
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ANSWER: In larger firms, senior manager is one step below partner.
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When CPAs Leave to Work for a Client

Money tree growing in the middle of green meadowAre you sure that grass is greener?

By Ed Mendlowitz
Call Me Before You Do Anything: The Art of Accounting

I know many CPAs who left public accountancy to take a “better” job. For many of them this was a mistake. For some it worked out, so if you are one of the lucky few, you can stop reading what I have to say.

MORE: When Siblings Battle over the Family Business | Readers Rip: ‘She Wanted Her Shoebox Back’ | CEOs Don’t Always Know Numbers | Finding New Business in Sustainability | How to Recoup Staff Training Costs
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There are basically three types of companies the accountant could work for – a small client that does not have an in-house controller or CFO, one whose controller will be replaced by the departing CPA, or a large company that has an entire accounting staff already in place. Let’s talk about working for the small companies that do not have a controller.
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Help! Key Staffer Refuses to Supervise People

Businessman with hand extended in "no" gesture4 ways to deal with it.

By Ed Mendlowitz
The CPA Trendlines Practice Doctor

QUESTION: I have a key staff person who does not like supervising people. He says he can do everything faster and better than anyone else and doesn’t want to take the time to teach someone who, he says, won’t do it as well. He is a workhorse and spends anywhere from 50 to 60 hours a week all year round. What do I do?

MORE: 44 Key Attributes for Assessing Staffers | Reasons to Drop Your Book of Business | Are You Marketing for 2022 Yet? | Stop Drowning in Client Documents | Make More Money Starting Now | The Wrong Way to Look for Staff | Strategic Planning for the Small Firm
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ANSWER: He told me his firm consists of 10 staff and one owner and this person is indispensible to him, but he (the owner)
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44 Key Attributes for Assessing Staffers

Green checks being made on checklistThey’re in no order. What are your priorities?

By Ed Mendlowitz
The CPA Trendlines Practice Doctor

QUESTION: Do you have a staff evaluation checklist?

MORE: Reasons to Drop Your Book of Business | Get More Done By Saying No | Don’t Fire That Staffer on May 18! | Employee Demands a Raise She Doesn’t Deserve | How Are You Spending the Next Five Years? | How to Get the Most from CPE | Does Your Staff Know All the Services You Provide? | Price Your Practice by Gross
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ANSWER: I did not have a checklist of attributes that are looked at in evaluating staff performance, so I prepared one.
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Why Your Billings Are Ruining Your Firm

Businessman sitting on scales with stack of coins in other trayDo you see managing partner as a part-time role? If not, don’t treat it like one.

By Ed Mendlowitz
The CPA Trendlines Practice Doctor

QUESTION: About a year ago I became the managing partner of my 50-person, six-partner firm. We gross about $7 million. I still maintain my book of business, which is about $1 million, and have 1,000 chargeable hours.

MORE: Get More Done By Saying No | Make CPE Worth Your While | Are You Marketing for 2022 Yet? | Don’t Fire That Staffer on May 18! | What To Do with a Lousy Client? | Stop Drowning in Client Documents | Employee Demands a Raise She Doesn’t Deserve | But I AM Managing! | Make More Money Starting Now
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Needless to say, I have been working very hard, about 2,700 total hours, yet my partners are complaining I do not have enough chargeable time and I tend to agree with them. How I can increase my chargeable hours?
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