Rory Henry: Create the Return on Relationships | The Disruptors

Be a client-centric human in a world of AI and technology.

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The Disruptors
With Liz Farr

Rory Henry asked himself, “Why don’t financial advisors and CPAs work together?” It boggled his mind because both work with the client’s finances but are not always in sync. “We’re advising them on their businesses, and then the wealth advisor takes over and manages the finances,” Henry says. “But really, one decision affects another.”

MORE RORY HENRY: The Holistic Guide to Wealth ManagementMORE DISRUPTORS: Mike Maksymiw: Be the Leader You Wish You HadTerrell Turner: Build a Solid Business Showing Up as YourselfKelly Mann: Be the Bull in the China ShopAlicia Katz Pollock: Create A Human-Centric BusinessNancy McClelland: Be the One Your Clients Ask First |Alan Whitman: Stop Accepting the Status Quo | Sean Duncan: Discover Your Own Genius |

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The ultra-wealthy have long used the family office model to bring a staff of CPAs, attorneys, and advisors to provide governance, legacy planning, and intergenerational wealth planning. At Arrowroot Family Office, Henry is leveraging technology to bring the benefits of the family office model to everyone. “So it’s really integrating these solutions, using technology, using relationships, to really provide for the many needs of the business and the personal finances of your clients.”

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Mike Maksymiw: Be the Leader You Wish You Had | The Disruptors

If no one’s complaining that your fees are too high, your fees are too low. 

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The Disruptors
With Liz Farr

Mike Maksymiw, the leader of Aprio Firm Alliance, hates charge hours as a primary performance metric. He even left a firm where he was a partner because of a dispute over charge hours. Although he exceeded his revenue goals by a healthy margin, he was penalized because he got the work done in fewer hours.

JOIN Liz Farr at the Linkedin CPA Trendlines Group | MORE Liz Farr | FOLLOW Liz Farr on The Disruptors wherever you get your podcasts: AppleGoogle/YoutubeSpotifyiHeartDeezer, Amazon Music, AudiblePlayer FMAudacy, RSS. | MORE PODCASTS and VIDEOS: Terrell Turner: Build a Solid Business Showing Up as YourselfKelly Mann: Be the Bull in the China ShopAlicia Katz Pollock: Create A Human-Centric BusinessNancy McClelland: Be the One Your Clients Ask First |Alan Whitman: Stop Accepting the Status Quo | Sean Duncan: Discover Your Own Genius | Ingrid Edstrom: True Wealth Is Not Financial | Caleb Jenkins: Firm Growth Requires Owners to Shift Roles |

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“The main thing I was supposed to do, I was doing,” he tells Liz Farr in this episode of The Disruptors. And if he hadn’t been meeting his revenue goals, that deficit in hours would have been something to remedy.  “So I don’t want people to think there’s no place for these metrics. We need to put them in the right order that makes sense for running a business.”

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Terrell Turner: Build a Solid Business Showing Up as Yourself | The Disruptors

Your clients may need a great deal of empathy and not just tactical advice. Plus 13 key takeaways.

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The Disruptors
With Liz Farr

Terrell Turner started his “journey of doing things differently” on April 1, 2020, during the pandemic. While “2020 was the reset button for everyone,” that reset offered Turner a tremendous opportunity to create a new kind of firm. “We don’t have any history in doing this,” Turner recalls thinking. “So how would we do this in this new environment that we’re in?”

MORE Disruptors | MORE CPA TRENDLINES PODCASTS and VIDEOS: Kelly Mann: Be the Bull in the China Shop | Alicia Katz Pollock: Create a Human-Centric Business | Nancy McClelland: Be the One Your Clients Ask First |Alan Whitman: Stop Accepting the Status Quo | Sean Duncan: Discover Your Own Genius |

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His path to founding a firm was unusual – from public accounting to industry and back to public accounting. He credits his time in industry with providing a “really solid foundation” in connecting processes with the impact on the financial statements. “I think being able to connect those dots is something I would have never been able to do had I not worked in industry for some time,” Turner says.

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The Community of Accountants Is a Superpower

eight excited office workers around conference table

Leave your silos and explore an incredible breadth of options.

By Liz Farr

Accounting, by its nature, is a solitary activity. But we don’t have to solve our firm’s problems alone. We don’t have to suffer alone.

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All we need to do is reach out to others, listen, ask for guidance, and know we will be heard and supported.

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Kelly Mann: Be the Bull in the China Shop | The Disruptors

Stop following SALY. Think about what you are trying to accomplish. Plus 17 key takeaways.

This is a preview. The complete 1-hour video episode, with commentary and transcript, is first available exclusively to PRO Members | Go PRO here

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The Disruptors
With Liz Farr

Kelly Mann wants firms to stop relying on SALY – same as last year – for everything: “Everything is same as last year, the way we give bonuses to people, the way we split partner compensation, the way we monitor hours, the way we prepare a work paper, the way we plan an audit,” she says.

MORE PODCASTS and VIDEOS: Alicia Katz Pollock: Create A Human-Centric BusinessNancy McClelland: Be the One Your Clients Ask First |Alan Whitman: Stop Accepting the Status Quo | Sean Duncan: Discover Your Own Genius | Ingrid Edstrom: True Wealth Is Not Financial | Caleb Jenkins: Firm Growth Requires Owners to Shift Roles | Chris Hervochon: Be the Leader You Want to Work For | Ira Rosenbloom: Don’t Merge for the MoneyAdam Lean: Get Out of the Accountant’s Trap

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When she started in audit, Mann was told to “try not to be such a bull in a china shop.”  She saw many opportunities for improvement by departing from SALY, but leadership told her, “Don’t have crazy ideas, don’t mix everything up, because change is hard and change disrupts.”

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