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ARTIFICIAL INTELLIGENCE

Randy Johnston: Accounting’s Brave New World of MCPs | The Disruptors

If MCPs are the infrastructure, agentic AI is the workforce.

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The Disruptors
With Liz Farr

Randy Johnston has been in accounting technology longer than many of today’s practitioners have been alive. With more than 50 years in the field, and a hand in designing everything from IBM ThinkPads to Excel’s PivotTables, he has seen more technological revolutions than he can easily count. He even wrote AI code in 1975 in Lisp. Through it all, he has remained true to a singular ideal: “My personal mission has always been to help as many people as possible do the things they want to do with technology.”

MORE DISRUPTORS: David Cristello: Growth Breaks Things – and That’s Normal | The Disruptors | Blumer, Vacin: What Only 5% of Firms Get Right | Disruptors | Ira Rosenbloom: PE Forces Firms to Pick a Future | The Disruptors | Doug Slaybaugh: How to Define “Values in Motion” | The Disruptors | Nancy McClelland: Bookkeepers Need a Safe Space to Collaborate | The Disruptors | Chase Damiano: Good Operations Means Defining How the Hand-Offs Happen | The Disruptors | Jeff Seibert: Digits Software Moves Toward Real-Time Accounting | The Disruptors |

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Yet Johnston, executive vice president of K2 Enterprises and co-founder of Network Management Group, says the most significant shift is happening right now with Model Context Protocols (MCPs). MCPs are a technical layer that allows multiple systems to be connected and queried through AI. Though he’s spent decades watching technology evolve through mainframes, databases, graphical interfaces, and SaaS, he says MCPs may be the most consequential development he’s seen in years.

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MERGERS & ACQUISITIONS

Aynsley Damery: Learn the Early Warning Signs That Can Point to Business Failure | The Disruptors

 Scaling models that work for large firms don’t necessarily translate to small businesses.

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The Disruptors
With Liz Farr

Build a 7-figure firm in just 4 hours a week!

It’s not your fault that scaling advisory hasn’t worked. According to Aynsley Damery, CEO and co-founder of Clarity, the advisory model most accountants have been using was never designed for small businesses. “The model we were given is the same model that was used in the 70s and 80s by Bain and McKinsey,” Damery explains. “It was built for large corporates, and I’m not sure was ever really built for small business owner.”

MORE DISRUPTORS: Oliver: Build a Biz that Runs Without You | Daiber: Use Succession as a Growth Strategy | Cannon: Busy Season is Self-Inflicted | Carroll: When One Person Can Break the Firm |  Rampe: Build a Roadmap Even When the Road’s Not There | Chang: Killing SALY, One Agent at a Time | Vanover: 5-Star Firms Don’t Bill by the Hour | Kless: Profit Is a Result. Flourishing Is the Purpose | Whitman: Build Culture on ‘Progress,’ Not Change | Shein: No PE? No M&A? No Problem | Hood and Weber: Time to RISE | Proctor: Turn Dumb Ideas into Brilliant Solutions | Carter-Gray: How 1 Poor Review Strengthened the Firm | Hartman: Upwork to “40 Under 40” in 3 Years |

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The problem with this model is that it doesn’t scale. “The model we’ve been given is partner-reliant. It’s bespoke. Everything’s ad hoc. It takes a lot of time,” says Damery. In support of this thesis, Damery cites a Xero study in Canada that found that when firms that bolted bespoke advisory onto compliance, their profitability dropped by 30%. Damery’s own benchmarking among Clarity users confirmed this.

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ADVISORY & CONSULTING

David Cristello: Growth Breaks Things – and That’s Normal | The Disruptors

Build the firm you want by hiring only the best.

Sponsored by True Advisor: The Definitive Success Guide for Client Advisory Services by Hitendra Patil
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The Disruptors
With Liz Farr

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When David Cristello launched Jetpack Workflow in 2016, the market already had plenty of solutions. “Are we too late?” he wondered. But he launched anyway, “and the only reason we launched is because we interviewed so many firms.” These firms told him about the problems with other solutions, and with his founders’ group, he was able to co-create a product that worked.

MORE DISRUPTORS: Candy Bellau: The $350 Pricing Mistake that Nearly Broke this Boutique Firm | The Disruptors | Poe: What P.E. Really Wants from Firms | The Disruptors  | Blake Oliver: Build a Biz that Runs Without You | Daiber: Use Succession as a Growth Strategy | Cannon: Busy Season is Self-Inflicted | Carroll: When One Person Can Break the Firm | Rampe: Build a Roadmap Even When the Road’s Not There | Chang: Killing SALY, One Agent at a Time |

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Back then, firms were tracking work on spreadsheets, as many firms today still do, and things were falling through the cracks. However, today’s users have more sophisticated demands. “What used to be just checklists and task lists is now about, what’s the operating system for the firm?” says Cristello.

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INNOVATION & CHANGE MANAGEMENT

Yasso: From Wall Street to Main Street | The Disruptors

Your real ROI comes from relationships, not spreadsheets.

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The Disruptors
With Liz Farr

Martha Yasso didn’t just balance billion-dollar books — she watched businesses crumble under them.

MORE Jackie Meyer: Tax Plans in 90 Seconds? Believe It  | Erica Goode: Build a $200K Firm in 15hrs/Week | Randy Crabtree: Live at the Intersection of Passion & Skill |McClelland and Telka: Women Ready to Rewrite the Rules of Accounting | Jacob Schroeder: AI Won’t Replace Accountants—But It Will Reveal Who’s Replaceable | Ditching Corporate America: The Bold Story Behind PBS Accounting’s Rapid Rise | Jean Zick: Happy Team = Happy Clients | Breslin & Greathead: Be a Client Advocate | Dominic Piscopo: Clear Pay=Bargaining Power | Debbie Kilsheimer: Stop Thinking Small |

Yasso began her career in the high-octane world of junk bonds on Wall Street, where she relished the analytical challenges of cash flow modeling. But what initially felt like powerful work soon turned emotionally draining. “I was ripping apart companies and watching it happen in real time,” she says. “It was exhausting and depressing.”

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LEADERSHIP

Blumer, Vacin: What Only 5% of Firms Get Right | Disruptors

It’s not just growth.

 

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The Disruptors
With Liz Farr
For CPA Trendlines

Scaling a business successfully usually doesn’t happen automatically when top-line revenue grows, as Jason Blumer and Ian Vacin explain in their new book, “Scale with Purpose: The Service Entrepreneur’s Guide to Intentional Growth.”

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Vacin, co-founder of Karbon, had seen a peculiar pattern across Karbon’s Practice Excellence survey over the last eight years. Instead of smooth growth curves, firm data showed distinct scaling plateaus at specific headcounts. “Ninety-five percent of firms had this going up motion. Generally, we get to 12 to 16 employees, and then go backward, and they would tell us, ‘Yeah, it grew too fast. It didn’t feel like the company that I wanted,’ ” he explains.

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PODCAST

Lochhead, Yoon: What Accountants Do when AI Makes Accounting Free | The Distruptors

The old answers to old problems don’t work anymore.

This is a preview. PRO Members always get the full video, takeaways and transcript. Go PRO here.
Sponsored by True Advisor: The Definitive Success Guide for Client Advisory Services by Hitendra Patil
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The Disruptors
With Liz Farr
For CPA Trendlines

Accountants, one of the most prized varieties of knowledge workers, are in trouble. AI is coming for the jobs. But Christopher Lochhead and Eddie Yoon may have an answer.

MORE DISRUPTORS: Ira Rosenbloom: PE Forces Firms to Pick a Future | Doug Slaybaugh: How to Define “Values in Motion” | Nancy McClelland: Bookkeepers Need a Safe Space to Collaborate |Chase Damiano: Good Operations Means Defining How the Hand-Offs Happen | Jeff Seibert: Digits Software Moves Toward Real-Time Accounting | Tyler Anderson: Audit Transformation Is a Mindset, Not a Destination | Sarah Flischel: The End of the SALY Audit | Sharrin Fuller: Build It Better, Then Let It Run Without You | Oz Demirdoven: Why U.S. Firms Lag the World in Advisory | Rebecca Driscoll: A Millennial and a Boomer Walk into a Bar… |

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Lochhead and Yoon, who style themselves “the Category Pirates,” are suggesting the biggest change in the nature of work in decades.

In the age of AI, Eddie Yoon says, “knowledge is essentially free.” The credentials, specializations, and years of study that went into becoming an accountant are becoming commodities. Yoon describes a pyramid of knowledge work. At the base is “memorize and regurgitate,” where the majority of professionals have thrived. Above that is “synthesize and curate.” And at the rarefied top are the non-obvious connections: the insights that link disparate facts in ways no one else sees. AI, he argues, is already demolishing the lower tiers.

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MERGERS & ACQUISITIONS

Ira Rosenbloom: PE Forces Firms to Pick a Future | The Disruptors

PE makes CPA firms rethink strategy – even if they don’t want to sell.

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Sponsored by True Advisor: The Definitive Success Guide for Client Advisory Services by Hitendra Patil
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The Disruptors
With Liz Farr
For CPA Trendlines

With private equity becoming “a real player and a disruptor in the marketplace,” Ira Rosenbloom, CEO of Optimum Strategies, says, the dramatic influx of capital is intensifying competition for quality firms, especially those with strong client bases and growth potential.

MORE DISRUPTORS: Candy Bellau: The $350 Pricing Mistake that Nearly Broke this Boutique Firm | The Disruptors | Poe: What P.E. Really Wants from Firms | The Disruptors  | Blake Oliver: Build a Biz that Runs Without You | Daiber: Use Succession as a Growth Strategy | Cannon: Busy Season is Self-Inflicted | Carroll: When One Person Can Break the Firm | Rampe: Build a Roadmap Even When the Road’s Not There | Chang: Killing SALY, One Agent at a Time |

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Firms that PE wouldn’t touch are now being approached by brokers without accounting industry experience, hired by PE groups striving to “build an engine,” Rosenbloom says. But the unwanted attention has “helped some of the smaller firms quickly decide they don’t want to go down that path.” So they “take themselves out of the running for a PE situation quicker because of a better understanding of what private equity wants,” he explains.

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PODCAST

Doug Slaybaugh: How to Define “Values in Motion” | The Disruptors

Are your firm’s stated values consistent with its behavior?

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The Disruptors
With Liz Farr
For CPA Trendlines

How does your firm define culture? Is your culture consistent with the values posted on the breakroom wall? Doug Slaybaugh, founder of CPA Coach, defines culture as “values in motion.” According to this definition, a firm’s stated values must be evident in the ways a firm actually behaves.

MORE DISRUPTORS: Candy Bellau: The $350 Pricing Mistake that Nearly Broke this Boutique Firm | The Disruptors | Poe: What P.E. Really Wants from Firms | The Disruptors  | Blake Oliver: Build a Biz that Runs Without You | Daiber: Use Succession as a Growth Strategy | Cannon: Busy Season is Self-Inflicted | Carroll: When One Person Can Break the Firm | Rampe: Build a Roadmap Even When the Road’s Not There | Chang: Killing SALY, One Agent at a Time |

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A firm with the value of philanthropy, for example, should give team members the ability to volunteer or sponsor nonprofit events. “There should be evidence,” Slaybaugh explains. “Otherwise, there’s no evidence of that value. It’s really not your culture.”

Slaybaugh’s previous firm had the often-clichéd value of “people first,” but actually executed on that. Team members were offered the option to buy an additional month of PTO, prorated from their salaries, resulting in an 11-month year with nearly two months of vacation.

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GROWTH STRATEGIES

Nancy McClelland: Bookkeepers Need a Safe Space to Collaborate | The Disruptors

Bookkeepers often feel less empowered than tax professionals.

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Sponsored by True Advisor

 

Build a 7-figure firm in just 4 hours a week!

The Disruptors
With Liz Farr
For CPA Trendlines

Nancy McClelland wants to do more than just run her firm, The Dancing Accountant. She has two big passion projects that are creating the conversations and collaborations this profession desperately needs. Her community, Ask a CPA, aims to bridge the gap between bookkeepers and tax professionals. She also co-hosts a podcast with Questian Telka, She Counts, which provides a safe space for women in accounting to discuss real issues.

MORE STREAMING: Cannon: Busy Season is Self-Inflicted | Carroll: When One Person Can Break the Firm |  Rampe: Build a Roadmap Even When the Road’s Not There | Chang: Killing SALY, One Agent at a Time | Vanover: 5-Star Firms Don’t Bill by the Hour | Kless: Profit Is a Result. Flourishing Is the Purpose | Whitman: Build Culture on ‘Progress,’ Not Change | Shein: No PE? No M&A? No Problem | Hood and Weber: Time to RISE | Proctor: Turn Dumb Ideas into Brilliant Solutions | Carter-Gray: How 1 Poor Review Strengthened the Firm | Hartman: Upwork to “40 Under 40” in 3 Years |

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McClelland started the Ask a CPA Community when she noticed “this big gap that wasn’t about technical knowledge. It was about permission, about permission to collaborate.” While “bookkeepers are often the closest person to the financial truth of a business,” historically, “they’ve been positioned as subordinate to tax preparers, just sort of expected to hand off things and hope that they did it right,” McClelland explains.

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PODCAST

Chase Damiano: Good Operations Means Defining How the Hand-Offs Happen | The Disruptors

When leaders neglect to delegate, chaos reigns.

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True Advisor: Buy now | Learn more

The Disrupters
With Liz Farr
For CPA Trendlines

Chase Damiano, founder of Human at Scale, says that operations are the missing piece for many firms. “It’s sort of this bridge or glue that allows a business and a team to function well together,” he says. “I see it as the intersection of people and process and technology and culture.” What that looks like in practice, he said, is a firm where the team is happy, clients are satisfied, work is delivered on time and at high quality, and the owner has the freedom to focus on strategy and growth and has the time to spend on non-work things like family.   

MORE DISRUPTORS: Candy Bellau: The $350 Pricing Mistake that Nearly Broke this Boutique Firm | The Disruptors | Poe: What P.E. Really Wants from Firms | The Disruptors  | Blake Oliver: Build a Biz that Runs Without You | Daiber: Use Succession as a Growth Strategy | Cannon: Busy Season is Self-Inflicted | Carroll: When One Person Can Break the Firm | Rampe: Build a Roadmap Even When the Road’s Not There | Chang: Killing SALY, One Agent at a Time |

MORE CPA Trendlines Streaming Network

While many consulting firms “might just drop in the deliverables and then leave it up to the team to integrate that on their own,” Human at Scale has a different approach. “We actually embed within the accounting firm, we implement, and we execute alongside of the CEO and their team,” Damiano explains.   READ MORE →