AUDIT & ASSURANCE

Empowerment is for the whole organization, not just the rookies.

By Alan Anderson, CPA
Transforming Audit for the Future

Empowerment means that teams feel like they have ownership over the outcome, outputs and the process of what they are doing. They need to feel it’s OK to try doing things differently and even to make a mistake – and learn from it. The quality of everyone’s work improves when they have the confidence to present new ideas, and to push back when they think there’s a better way to do something. And empowerment delivers results – especially when it is partnered with owned accountability.

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Unfortunately, most of us have a better idea of what an empowered team and empowering managers do not look like than what they do look like. Let’s look at a few of the ones you may have seen in your time working.
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This doesn’t overlook accountability. Quite the opposite.

By Alan Anderson, CPA
Transforming Audit for the Future

I don’t know if it was luck or by design, but when I started out at McGladrey, I landed on a team that was already doing the kinds of innovative work that I coach teams today to try out. I’ve never been a status quo type of person, so that resonated with me. I was always trying to find a better way to do things.

In my first six months, we were already working with data, using the primitive data software tools available back then, or, more likely, that we built ourselves. I was in an environment that created the art of what’s possible. We were willing to try new things. I didn’t have mentors or co-workers who would tell me “That’s not the way we do it here,” so I was able to actually do the things I thought about.

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Audit Has Become an Exercise in Filling Out Forms

Back then, at the beginning of my career, we weren’t under fee or time pressure. We were encouraged to talk to the client, to ask questions and to understand their business. But as fixed fee and fee pressures started to grow, the mindset of audit became focused on getting the work done quickly, not on providing insights or value to the clients. The empowerment mindset that I got from my team in those early days began to fade.
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Artificial intelligence and other technologies challenge us to understand what these tools can tell us.

By Alan Anderson, CPA
Transforming Audit for the Future

“The only thing we know about the future is that it will be different.” – Peter Drucker

A big challenge for firms has always been change management. We’re all used to doing our work the way we’ve done it for years. Many auditors learned to audit by looking at last year’s workpapers and repeating that approach, but with this year’s numbers. So when I tell groups of auditors that the way we’ve been auditing since the dawn of time will have to change, there’s pushback.

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Change is hard. No one wants to change unless that change will bring significant, measurable results. Implementing just one or two of the ideas I have discussed in my posts can be uncomfortable and unfamiliar. Innovation takes most auditors way outside their comfort zone. But change is also essential, unless we’re all willing to see our profession go the way of the dinosaur.
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Not everyone needs an accounting degree.

By Alan Anderson, CPA
Transforming Audit for the Future

Firms these days are throwing technology at audit and calling it innovation. But if you try to roll out too much at one time, that’s a disaster. Your people won’t have any time to talk to the client and figure out what’s going on in the business if they’re too busy trying to figure out how all the pieces of technology all work together.

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A better approach is to prioritize the technology rollouts and cut those in half. Focus on the two or three that are the most important. If you try to do too much, your implementation will fail. A partial implementation won’t get you anywhere. Partial implementations tend to result in complicated workarounds, so the new tech not only doesn’t save time or effort, but it actually makes it harder to get the work done.
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