Overcome Health, Wealth and Stealth Challenges

Why we need them.

By Martin Bissett
Passport to Partnership

Now we move on to our sixth “C” in the passport to partnership – challenges.

Again the heading has more than a single application, which we’ll explore here.

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Ultimately, the partners interviewed in our research broke “challenges” down into two key areas:

  1. The ability for a manager to pull the firm out of the mire when there’s a problem
  2. The ability for a manager to pull the client out of the mire when there’s a problem

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Nineteen Thoughts on Recruiting CPA Firm Staff

two businesswomen seated across desk from each other

Plus six training and 11 leadership development best practices.

By Marc Rosenberg
The Rosenberg Practice Management Library

“Treat people as they are, and they will remain as they are. Treat people as they can be and should be and they will become as they can and should be.” – Goethe

“You see, really and truly, apart from the things anyone can pick up, such as dressing and the proper way of speaking and so on, the difference between a lady and a flower girl is not how she behaves, but how she’s treated. I shall always be a flower girl to Professor Higgins because he always treats me as a flower girl. But I know I can be a lady to you, Colonel Pickering, because you always treat me as a lady and always will.” – Eliza Doolittle in “My Fair Lady”

There are three big keys to CPA firm success. The first two keys are:

  1. Strong firm management and leadership. Management, which includes the entire management team, makes everything important in a CPA firm work, from having a great staff, great clients, growth, profitability, partner productivity and accountability, strategy, succession planning and more.
  1. Attracting new clients, retaining them, helping them grow and providing world-class service.

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The third key is the focus of this article: staff.
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Nine Steps to Bringing in a New Partner

two men talking in an office

Look around your firm for candidates; don’t wait for them to come to you.

By Marc Rosenberg
The Rosenberg Practice Management Library

If you don’t trust someone, they should not be your partner. Let’s start with a very basic, standard concept in the business world: a partner is an owner. In any business, not just CPA firms, ownership is not free. Because partners are owners, it’s fair and reasonable for them to purchase a part of the firm – for money – to acquire an ownership share.

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Before structuring the financial part of the buy-in, work out what the requirements are for becoming a partner.

Too many firms jump right in and decide how new partners should buy in before firming up their criteria for qualifying as a potential partner in the first place. That’s a big mistake.
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Ten Ways to Hold Partners Accountable

man, woman, man having serious discussion around conference table

Making partner doesn’t mean it’s time to kick back.

By Marc Rosenberg
The Rosenberg Practice Management Library

Partner accountability addresses what is expected of each partner, how partners will be managed so that expectations are met and what the consequences will be for failure to meet these expectations.

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We have interviewed hundreds of partners on partner accountability. We frequently ask them if they would like the firm to have partner accountability. A response we often get is a derivation of: “Yes, I’m all for partner accountability (long pause …) as long as it doesn’t affect me!”

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Sixteen Responsibilities of Accounting Partners

four people standing in office building and talking, two of them holding tablets

Plus 15 aspects of teamwork.

By Marc Rosenberg
The Rosenberg Practice Management Library

“Average players want to be left alone. Good players want to be coached. Great players want to be told the truth.” – Doc Rivers, NBA basketball coach

“You can’t put in what God left out.” – Terri Mathes, former English professor at DePaul University

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A common agenda item at partner retreats is the clarification of what it means to be a partner in the firm. I’m sure I’ve covered this a hundred or more times in one form or another. Based on my work with firms, I am constantly revising and updating the material that follows.
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