SURVEYS & RESEARCH

What Empowerment Can Do for Your Team

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smiling woman standing at end of table, speaking with three seated colleagues

Unlock intellect and innovation.

By Alan Anderson, CPA
Transforming Audit for the Future

“If you’re afraid to fail, then you’re probably going to fail.” – Kobe Bryant

I do a lot of work with firms to help them improve their project management, where everything is color-coded as red, green or yellow, depending on how the project is going. Frequently what I initially see is that everything is green for weeks on end, but still no nearer completion.

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My instinct tells me that those projects that were green four weeks ago really weren’t green then. But out of fear of retribution, the staff were all afraid to tell the partner that something wasn’t going as well as expected. It takes about three to four weeks before people start being sincere about the job status.
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Higher Wages, Fewer Jobs: A New Era for CPA Staffing

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AI and India Replace U.S. Staff in CPA Industry Shakeup.

The great restructuring: After the pandemic rebound, hiring gradually slows, finally going negative this year.

By CPA Trendlines Research

The nation’s tax and accounting firms are cutting job rosters even as they’re aggressively raising wages, signifying a structural retrenchment redefining how firms produce and deliver services, according to a new study by CPA Trendlines Research.

MORE Tax and Accounting Wages Hit Record Highs | Show Us the Money! Accountants Are Making More | Chris Vanover: Audit, Now with 100% Less Misery | The Disruptors | Gen AI in Accounting: Epic Transformation, or Overheated Hype? | AI Will Steal Your Job. And That’s a Good Thing | Accounting ARC | Steve Evans: Why Traditional Hiring Methods Fail | The Disruptors

U.S. firms are scaling back staff-level roles, favoring automation and offshore operations. Generative AI and cloud platforms now perform tasks once handled by entry-level staff, including reconciliations, bookkeeping, and basic tax prep. Simultaneously, more firms are offloading transactional services to overseas teams, particularly in India, in response to domestic labor shortages and cost containment efforts.

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What Empowerment Does for Your Firm

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two men talking across a table, one holding a sheet of paper, window and brick wall in background

Ten ways to get started.

By Alan Anderson, CPA
Transforming Audit for the Future

Empowerment seems like it would be the easiest attribute to build up in a firm, but it’s actually one of the hardest. Firms go to these Kumbaya events on leadership and trusting your team, but then when they go back to the office the next day, nothing has changed.

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Empowerment is last in my book because it’s the furthest from what clients value most. Clients look at What’s In It For Me – they value what’s relevant to them. But empowerment is the most important attribute in our framework. It’s the key to unlocking the power of your team.
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