You’re Only as Good as Your Last Screw-Up

Businessmen miserable over errorPrepping for Tax Season: Clients notice the little things.

By Ed Mendlowitz
Tax Season Opportunity Guide

Don’t be sloppy. It gets noticed.

MORE: Four Issues with ‘Quick’ Tax Questions | When to Pick Up the Phone This Tax Season | These Five Procedures Will Simplify Your Tax Season | 11 Steps to Better Client Tax Instructions
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Sloppy work is always evident and usually incomplete. Thorough work is careful and usually complete.

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Four Issues with ‘Quick’ Tax Questions

Businessman is dialing phone for adviceSometimes things aren’t so simple.

By Ed Mendlowitz
Tax Season Opportunity Guide

I keep a few of the one-volume tax guides in my office so I could look up a quick answer when I need to. Recently a golf buddy emailed me a question that I thought I could answer quickly. He wanted to know that if he was in the “zero” percent capital gains tax bracket, did that apply to an unlimited amount of capital gains? Sounds like a simple question.

MORE: When to Pick Up the Phone This Tax Season | These Five Procedures Will Simplify Your Tax Season | 11 Steps to Better Client Tax Instructions | Get Your Team Ready for Tax Season | 12 Ways to Squeeze Fun into Tax Season
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Well I looked it up online and then in three one-volume tax guides. Only one source had thorough coverage of the issue. I ended up spending an hour on this “simple” question including my emailed response. Nothing is simple anymore.
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UPDATED: Accountants Critical of Competitor Price-Cutting

The average firm may be trimming billing rate increases. But CPA Trendlines readers aren’t average.

CPA firm price increases slowed to a month-to-month increase of 0.4 percent in November, down from a 3.1 percent in September, and a fraction of the year-ago 1.9 percent hike. The picture in tax prep is even dimmer, with month-to-month slowdowns and year-to-year declines.

 

Lohrey
Ayster: Not afraid to raise rates

By CPA Trendlines Research

Heading into tax season, CPA firms may be facing new pricing pressures, even as wages and consumer prices increase at record rates, according to a CPA Trendlines study of new government economic data.

What are today’s best pricing strategies?
Join the survey. get the answers

To be sure, many CPA Trendlines members responding to our survey are resisting the pressures, and plan on pushing ahead with price increases.

MORE SURVEYS & RESEARCH: Sales & Use Tax Costs Are Higher than Anyone Thought | Are You Under-Pricing Your Client Accounting Services? | Survey: Nobody Loves the Wayfair Decision | SURVEY: Worries for Small Business Clients | Busy Season Forecast: More Chaos | SALT: The Small Business Disaster Waiting to Happen

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While inflation is pushing prices up at record rates in major sectors of the U.S. economy, CPA firms appear to be trimming their billing rate increases, slicing 0.2 percent off the average price from October to November, according to CPA Trendlines research.

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When to Pick Up the Phone This Tax Season

Businessman talking on phone in the officePersonal touches help retain clients.

By Ed Mendlowitz
Tax Season Opportunity Guide

Clients are not numbers on a list that needs to be reduced. They are all individuals and consider themselves very important people and want professionals who treat them accordingly.

MORE: These Five Procedures Will Simplify Your Tax Season | 11 Steps to Better Client Tax Instructions | Get Your Team Ready for Tax Season | 12 Ways to Squeeze Fun into Tax Season | 6 Ways to Get Paid Faster in Tax Season
GoProCPA.comExclusively for PRO Members. Log in here or upgrade to PRO today.

It is attitudinal and accountants must adopt that mindset and transmit that through to their culture. So you need to know when it’s essential to pick up the phone.

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Automate Tax Season with Apps You Already Use

Make automation take the load off this busy season.

By Donny Shimamoto
Center for Accounting Transformation

Between tax law changes and the pandemic, the last two busy seasons have been a bear for tax preparers to deal with.

RELATED: Discover Your Accountant Superpowers | What Auditors Know about Amazon Product RatingsNon-CPA “CPA” Firms? Really? |

While there is still some volatility and uncertainty around what the next busy season will look like, tax preparers should consider the following technology-related initiatives now so they can proactively equip their firms for the coming busy season. This should enable staff to have more work-life balance during the busy season and increase the firm’s ability to recruit and retain talent.

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