Three Ways to Thrive with Limited Capacity
Turn the staffing shortage into a new opportunity.
By Frank Stiteley
The Relentless CPA
Charles Dickens had to be writing about the accounting profession when he wrote, “It was the best of times, it was the worst of times.”
Clients are plentiful. I met a new client coming out of the restroom at our office complex. We get four to five inquiries a day – out of tax season. During tax season, we turned down four out of five prospective clients.
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Staff are not plentiful – at least not good ones. I’m getting two or three resumes a day, but they’re the warm body sort most of us learned the hard way not to hire during the pandemic. You’ve seen these resumes too. They are people with six employers in eight years. You are certain to be number seven in nine years. They claim eight years of experience, but you can see from their job history that it’s really two years of experience repeated four times. And – they want $100K for those two years of real experience.
