By Rob Nixon
It’s interesting how accounting practices evolve with their clients. It seems that over the years, the clients have just turned up (via referral mainly) and you have accepted all who walk through your door – almost like your firm is a community service or a charity.
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As time passes, the clients stay with you and many of them are not that enjoyable to deal with. Many of your current clients do not fit your direction and they supply information in a format and timeframe that suits them. It’s not your clients’ business, it’s your business!