Clients Buy Solutions, Not Hours

Hand building word "solution" with letter blocksAre you providing the value they expect?

By Ed Mendlowitz
Call Me Before You Do Anything: The Art of Accounting

Pricing, billing and collecting fees for services are how accountants earn their livings.

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One time, one of my fellow partners at WithumSmith+Brown, Peter Weitsen, billed a client for a lengthy phone call and a followup memo, and the client complained, saying that he did not realize he would have to pay for the work he did.