Why Your Firm Needs Procedure Manuals

5 steps to successMake sure you include ALL steps.

By Roman H. Kepczyk
Quantum of Paperless

Every firm has accountants who are 10 percent, 20 percent or even 50 percent more productive in their departments than other personnel because they have simply “figured it out.” Unfortunately, when these people leave the firm, their unique knowledge of specific processes and shortcuts goes with them.

MORE: Beyond Email: New Digital Tools | Why Scanning Procedures Matter | Using Databases for Document Management | SURVEY: Firms Split on Mobile Device Management | Need Internet? Grab Your Phone | SURVEY: IM Still Not Common at CPA Firms
GoProCPA.comExclusively for PRO Members. Log in here or upgrade to PRO today.

It is the responsibility of firms to capture these individuals’ best practices so that that specific knowledge can be shared and accessed by all firm members both now and in the future. This can be accomplished by making a concerted effort to develop a best practices manual within each department.