The Secret Recipe for Staff Retention

Group of four young professionalsMoney, satisfaction, and growth – Plus the secret ingredient.

By Ed Mendlowitz
Call Me Before You Do Anything: The Art of Accounting

I believe that CPA firms do best when they hire people out of school and train them. However, today we’re not going to talk about training or who to hire, but how to retain who you have.

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When I had my practice with Peter Weitsen and Frank Boutillette, before we merged with Withum, at some point each staff person’s first job was with us and we trained them our way. We had a substantial investment in them and losing anyone would cause great inconvenience and cost to us. We wanted to make sure we had the greatest chance of retaining them.