Coronavirus crisis management outlook and analysis.
With Sarah Dobek
We’re out of the crisis stage or the triage mode,” Inovautus founder and president Sarah Dobek tells CPA Trendlines in a video interview.”And we’re moving in to the second phase, which is learning how to operate in what everybody’s calling the new normal.”
MORE COVID CRISIS MANAGEMENT VIDEOS: Jean Caragher: How to Fight COVID-19 ‘Fear’ and ‘Insecurity’ | Jody Grunden: COVID and Client Communications | August Aquila: What Comes After Coronavirus? | Andrew Argue Is on a Mission | Martin Bissett: COVID Slams U.K. Accountants, Too | Bill Reeb: COVID Crisis Separates the Winners from Losers
Chaos and confusion make client communications “so critical right now for CPA firms,” she says, adding. ” If clients aren’t getting information, they’re absolutely getting information from your competitors.”