What Are IRS FAQs Worth?

Not enough, says National Tax Advocate.

By CPA Trendlines Research

The COVID-19 crisis hit the Internal Revenue Service pretty hard.

  • Employees were sent home to quarantine.
  • Entire operations were shut down.
  • Most taxpayer-to-agent communication was impossible.
  • Taxpayer Assistance Centers were shuttered.

MORE: The Top Six IRS #FAILS this Tax Season (So Far)
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Complicating matters, Congress passed a number of initiatives that the IRS had to execute even as it was stripped down to the skeleton crew: