What message are you sending?
By Steven E. Sacks
The NEW Fundamentals
Even though email (and texting) has become the primary tool for organizational communication, the proper use of voicemail still plays an important role in conveying or eliciting information.
MORE: Is Your Message Open to Interpretation? | Political Correctness or Just Common Courtesy? | Syncing Up for the COVID Era | Profit Is Not a Mission | Confronting Leadership: Not Such a Bad Thing | New Opportunities for a ‘New Normal’ | Is Trust Elusive? | Working Remotely Shouldn’t Mean Feeling Isolated | How Engaged Are Your Employees?
Exclusively for PRO Members. Log in here or upgrade to PRO today.
As with email, you need to explain in your message what you are seeking (spelled out in the subject line of email) or information you are providing. The first thing is not to think that someone recognizes your voice; you should give your name and who you represent if calling someone outside your organization. It also helps to let the other person know when you called and when you might be available to speak, especially if you are in a different time zone.
TO READ THE FULL ARTICLE
