Why Digital Communications Matter

Voicemail word cloud… but don’t forget security.

By Roman H. Kepczyk
Quantum of Paperless: Technology Guide & Checklist

We’ve said that firms should strive to capture all data in a digital format at its “root” source. This goes for services such as the firm’s fax and voice mail systems as well.

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Traditional inbound faxes are usually printed from a fax machine and then hand-delivered to the recipient’s desk. In some cases, this fax image is actually rescanned and emailed to the recipient. While this is a step toward digital delivery, today’s digital fax systems deliver a digital image to the recipient via email, so they can access them within their email.