Are You Too Generous with Your Write-Offs?

Five ways to improve operating margin.

By Bill Penczak

The pandemic has placed new strains on most CPA firms, with a paucity of events other than Zoom meetings and many clients hunkering down and not making any changes to anything least of which their accounting firm relationships, under some semblance of normal.

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So when it comes to preserving your original profit goals – or at least salvaging them – firms have an opportunity to seek better processes or staffing options, or both to pivot to the times. As a CFO I once worked with used to say, “You can either raise the bridge or lower the water.”

Here are five options for lowering the water (labor cost) as a short- and long-term strategy for greater firm success: