Gaps Galore at the IRS

stressed businessman, heads on hands

Some of the fixes are simple.

By CPA Trendlines Research

The word “gap” occurs 28 times in the National Taxpayers Advocate’s 2024 Annual Report to Congress. The report highlights a wide and crippling assortment of gaps in America’s favorite tax agency.

  • A tax gap
  • A salary gap

MORE: Is Voluntary Disclosure of Tax Noncompliance Working? | IRS Needs to Work Better with Its Workers | Why ITIN Applications Get Delayed | The Ouches of the Tax ‘Practitioner’ Scam | Could the IRS Do Better with the Phones? | IRS Sluggish on Identity Theft | Tax Preparers Share Advice for Your Clients | Check These 41 Items on Business Tax Returns | IRS Must Speed Up Tax Return Processing | First Tax Filing Reports Are In | Cut Down Your Tax Work in Progress | More Than 1 Million ERC Claims Still Not Processed
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  • A tax pro oversight gap
  • A hiring data gap

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Remember These Nine Tax Season Resources

Happy family of four outdoors in winter clothing on snow

Don’t take them for granted.

By Ed Mendlowitz
Tax Season Opportunity Guide

We have many resources and need to recognize that. And we need to treat each with its own importance. Even if you did everything yourself, you’d still need to rely on your tax software company, FedEx and the Postal Service, stationery supplier, computer consultant, the internet and email, cell phone provider and copier/scanner machine. And that’s just a few of the resources we rely on. Managing your resources well creates an aura of security and consistency to your practice.

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But there more. And they are often overlooked. Or taken for granted. Here are some more resources that need to be managed:
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Tax Pros Handle 46% of E-Filings

table of tax return data

Individual refunds are up 6 percent.

By Beth Bellor

Busy season is rolling along pretty much as usual.

MORE: Tax Refund Totals Up 10% | Tax Refunds Plummet, but No Worries | Tax Refunds Up 18% Early On | First Tax Filing Reports Are In
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As of Feb. 28, the latest data available, the Internal Revenue Service had received 52.4 million individual income tax returns, down 3 percent from the same period in 2024. It had processed 51.8 million returns, down 2.7 percent.
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Teach Time Management and Tax Reviewing

man and woman looking down at document

Avoid the dreaded “what’s the status of” questions.

By Frank Stitely
The Relentless CPA

Let’s discuss two training issues in detail: teaching time management and teaching review skills.

The biggest training gift that you can give your staff is time management training. You may want to offer formal training, but I have never found one that was really specific to CPA firms and the daily challenges we face.

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Two time-management skills are at the heart of what CPA firms do. First, teach your staff task switching. By that I mean they shouldn’t get locked in on one type of task to the exclusion of others.
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