Coronavirus

Three Steps to Better Client Communication

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What can you anticipate and prepare for?

By Jody Grunden
Building the Virtual CFO Firm in the Cloud

Clients desire transparency. Being transparent with clients and having open, honest communication with them helps build really strong, healthy working relationships. It’s never been so important for us to have open communication channels with our clients at all times no matter what form of communication is being utilized.

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In some organizations, people hide behind their computers if they feel too busy or if they don’t want to face the client because they aren’t able to meet a deadline. We, on the other hand, make it a priority to be available to our clients at all times.
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True Story: When the Feds Came Knocking

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Three tech solutions for protecting client data.

By Jody Grunden
Building the Virtual CFO Firm in the Cloud

Have you ever been contacted by the IRS with the FBI involved? I can tell you from firsthand experience that it’s a bit alarming when that happens!

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GoProCPA.comExclusively for PRO Members. Log in here or upgrade to PRO today.

 

We were once contacted by the IRS because they thought our server had been compromised. When the field officer who came to our office asked to see our server, we explained that we didn’t have a server.
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What’s the ROI on That Shiny New Thing?

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Innovate for the right reasons.

By Jody Grunden
Building the Virtual CFO Firm in the Cloud

Depending on your age, you may or may not remember Lotus 1-2-3. It was a hugely popular spreadsheet program back in the ’80s and early ’90s that was eventually taken over by Excel. If we had been “married” to Lotus 1-2-3 at that time, we may have gone out of business because we wouldn’t have been able to react fast enough.

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This is the world of technology today. We have to operate under the mindset that what we’re currently using may or may not be around in five years.
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Five Questions to Ask about New Tech Tools

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Businessman looking at question mark sketch on the wall
Be sure to loop in the people who will use them.

By Jody Grunden
Building the Virtual CFO Firm in the Cloud

Whether you purchase a one-time software license or pay for a tool on a subscription basis, the cost of software can add up quickly. It’s necessary to conduct a thorough analysis of any new software program before you decide to buy it, and you need to constantly evaluate the effectiveness of the tools you’re using.

MORE by Jody Grunden
GoProCPA.comExclusively for PRO Members. Log in here or upgrade to PRO today.

 

We have learned that we want to be sure we’re getting the most out of our software, that our tools remain the right fit for our needs and that they are cost-effective.
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