Two ways to deal with the loss of a major client.
By Marc Rosenberg
Retirements & Buyouts
Sometimes you need a creative compromise for dealing with the issue of linking client retention with goodwill benefits.
Situations that could cause a firm to factor in lost clients in calculating goodwill benefits include:
- Client loss, regardless of who is at fault.
- Non-traditional services that were not institutionalized and hence, left the firm with the lead partner.
- Loss of a significant client.