14 best practices, plus 22 ideas just for fun.
By Marc Rosenberg
On Staffing
To paraphrase Supreme Court Justice Potter Stewart, communication is one of those things that are hard to define but you know it when you see it.
MORE ON STAFFING: 19 Questions for Your Next Hire | How to Set Your Firm Apart to Recruits | Why Staff Scheduling Should Be Centralized | Compensation: Money and Beyond | How to Make Mandatory Saturdays a Thing of the Past | What Staff Mentoring Is and Isn’t | Do Flexible Hours Help or Hurt Us? | 8 Keys to Keeping Staff Engaged | Staffing: What CPA Firms Are Learning the Hard Way
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It’s always been my opinion that CPA firms operate much too secretly. Partners err on the side of NOT telling staff what’s going on, even in such innocuous areas as new clients, changes in health insurance, office changes, adoption of new software and the like.
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