2 Lessons Clients Taught Me

Older businesswoman pondering, seated by windowWhat our clients can teach us.

By Frank Stitely
The Relentless CPA

Let’s discuss Lean Six Sigma as it applies to CPA firms. Let’s discuss lean processes and error tracking.

MORE: CPAs Can’t Help You | The Value-Pricing Con Job | No Consultant Can Solve Your Biggest Problem | The Agile Accountant | The 21st-Century CPA Firm | The Great Marketing Hoax | The Cure for Commoditization | Ruthlessly Efficient Workflow Management | What the Value-Pricers Get Wrong | Four Amusing Millennial Myths | The Annual Tax Meeting is Dead. Clients Killed It. | 3 Rules for Asking Great Tax-Return Questions

GoProCPA.com

Exclusively for PRO Members. Log in here or upgrade to PRO today.

You’ve probably heard of Lean Six Sigma. Our manufacturing clients implemented it back in the 1990s.

I’m betting this is the first time you’ve heard of its application to the CPA world.