Want an Open Culture? Let Employees Share Their Thoughts

4 keys to soliciting genuine feedback.

By Steven E. Sacks
The NEW Fundamentals: Practical Guidance for Today’s Accounting Firms

You are in a boardroom or a staff meeting room. The managing partner, his or her second in command, or someone else in charge has offered employees the opportunity to suggest or share an idea.

MORE: The Job Interview: A Make or Break Proposition | The Power of ‘Real Influence’ | Stop Wasting Time in Useless Meetings | Is Your Firm’s Culture a Magnet? | Outsourcing the C-Suite | Battling Staff Turnover | Confronting Leadership: Not Such a Bad Thing
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Did you ever hear someone express what you thought was a ridiculous idea, which was followed by the sound of crickets? Furtive glances all around. Breaths held. No physical movements to suggest any type of reaction. Heads remain down, and note-taking was actually mindless doodling.

Posted on July 25, 2019

Steven Sacks

About the Author

Steven Sacks, CPA, CGMA, ABC, has been at the forefront of the accounting profession for 30 years.

He is the author of
"The NEW Fundamentals: Practical Guidance for Today’s Accounting Firms,"
available here from CPA Trendlines.

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His involvement included the development of the first set of consulting standards, the creation of the Accredited in Business Valuation credential, the publication of practice management guides and award-winning newsletters, and addressing business development and organizational management in both the public and private sectors. He has served professional service firms and membership associations through the deliverance of leading-edge conferences, presented to colleges and universities on careers in accounting, and created workshops, webinars, and webcasts on a variety of accounting and consulting topics.

As the CEO and founder of Solutions to Results LLC, Steven assists professional service firms and organizations to solve the challenges of human capital development, workplace culture, and developing effective internal and external communication strategies and techniques. Previously, as executive director of Moore Stephens North America, he served CPA firms with conferences, webinars, workshops, various communication vehicles (including a multi-year, award-winning association newsletter), and a skills database for the development of domestic and international engagement referrals. At the AICPA, he developed strategies and business plans for growing the consulting services membership section; published technical service and practice management guides; participated in the creation of the first set of standards for consulting services; led the creation of the Accredited in Business Valuation credential; developed niche conferences in valuation, litigation support and forensic services; and presented to colleges and universities about CPA consulting careers.

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