Organizational Change Starts and Ends with People

What is your firm’s social contract?

By Steven E. Sacks
The NEW Fundamentals

You read about companies every day: those that separate themselves from the competition by disrupting the norms and those that remain steadfast, much to their detriment. For the former, think about Amazon, Uber, Netflix and other “change agents.” Now, think about the latter: JCPenney, Kmart and Sears.

MORE: SWOT’s the Purpose? | Another Meeting?!?! … Sigh | Organizational Trust: Top-Down and Bottom-Up | How Can Change Management Really Produce Change? | Trust: One Building Block of Success
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As the late chairman and CEO of Intel, Andy Grove said, “Success breeds complacency. Complacency breeds failure. Only the paranoid survive.”

Posted on January 3, 2021

Steven Sacks

About the Author

Steven Sacks, CPA, CGMA, ABC, has been at the forefront of the accounting profession for 30 years.

He is the author of
"The NEW Fundamentals: Practical Guidance for Today’s Accounting Firms,"
available here from CPA Trendlines.

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His involvement included the development of the first set of consulting standards, the creation of the Accredited in Business Valuation credential, the publication of practice management guides and award-winning newsletters, and addressing business development and organizational management in both the public and private sectors. He has served professional service firms and membership associations through the deliverance of leading-edge conferences, presented to colleges and universities on careers in accounting, and created workshops, webinars, and webcasts on a variety of accounting and consulting topics.

As the CEO and founder of Solutions to Results LLC, Steven assists professional service firms and organizations to solve the challenges of human capital development, workplace culture, and developing effective internal and external communication strategies and techniques. Previously, as executive director of Moore Stephens North America, he served CPA firms with conferences, webinars, workshops, various communication vehicles (including a multi-year, award-winning association newsletter), and a skills database for the development of domestic and international engagement referrals. At the AICPA, he developed strategies and business plans for growing the consulting services membership section; published technical service and practice management guides; participated in the creation of the first set of standards for consulting services; led the creation of the Accredited in Business Valuation credential; developed niche conferences in valuation, litigation support and forensic services; and presented to colleges and universities about CPA consulting careers.

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