By Steven E. Sacks
The NEW Fundamentals
People are so busy these days, juggling meetings, projects, conference calls, performance reviews and a whole slew of other responsibilities. Each of these activities has a level of commitment attached to it. The person who is accountable for completing the tasks promises he or she will follow through. The other party who is requesting the deliverable expects that the promise will be kept.
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How often have we become disappointed that others have failed in their commitments?